I am living through a nightmare with this apartment complex. My experience has been extremely frustrating and disappointing.
I moved out on January 30, 2023, returned my keys to the leasing office, and was told that everything was in order. I was asked to provide a forwarding address so they could mail me my security deposit refund. I never received it.
Now, more than three years later, I am being contacted by a collection agency claiming that I owe rent for January. This is simply not true. I paid that monthâs rent on December 31 with a check, and my bank confirmed that the check was cashed by the apartment management.
I submitted proof of payment, but they refused to accept it and are demanding that I pay the same rent a second time.
To make matters worse, my security deposit was never returned. Every time I visit the leasing office, I get the same response: no one knows anything about my case, and they promise to call me backâbut they never do.
Based on my experience, I cannot recommend this place. Poor communication, lack of accountability, and unresolved financial issues have made this an incredibly stressful experience.
Cristina Areiza
July 28, 2026